- It may take upto 2 working-days to dispatch ordered items.
- Prepaid Orders will be shipped via Priority Air Services such as BlueDart Express, XpressBees Air, Delhivery Air, DTDC Air, whenever possible.
- COD Orders will be shipped via Surface Shipping Services such as Delhivery Surface, XpressBees Surface, Ekart Logistics, Udaan Logistics, DTDC Surface
- International orders will be dispatched in 3 days via FedEx or similar shipping services.
- Eligible items can be returned within 48 hours of delivery using our Return Center.
- Refunds will only be approved when we receive the item at our warehouse in Surat, Gujarat. (Use Return Center to check status)
- Prepaid orders will be refunded directly in their payment source (UPI / Wallet / Card etc.,)
- Cash on Delivery orders will be refunded using Payout Link from Razorpay, which can process a refund in UPI, Wallets, NEFT Transfer, etc.
- A cash refund is not available in any case.
- Washed, Torn, Worn, Used, or tempered sarees are not eligible for a refund. Additional shipping charges may be applied to ship non-eligible items back to the buyer.
- We can not process a refund before receiving & inspecting the returned item. You will be provided a tracking link to check the status of returned shipment's location.
Read our final refund policy here
- Dry Clean Only
- Refolding your silk sarees every few months, prevents it from tearing and shredding in the crease line.