Shipping Information

• It may take upto 2 working-days to dispatch ordered items.
• Prepaid Orders will be shipped via Priority Air Services such as BlueDart Express, XpressBees Air, Delhivery Air, DTDC Air, whenever possible.
• COD Orders will be shipped via Surface Shipping Services such as Delhivery Surface, XpressBees Surface, Ekart Logistics, Udaan Logistics, DTDC Surface
• International orders will be dispatched in 3 days via FedEx or similar shipping services.

Return

• Eligible items can be returned within 48 hours of delivery using our Return Center.
• Refunds will only be approved when we receive the item at our warehouse in Surat, Gujarat. (Use Return Center to check status)
• Prepaid orders will be refunded directly in their payment source (UPI / Wallet / Card etc.,) 
• Cash on Delivery orders will be refunded using Payout Link from Razorpay, which can process a refund in UPI, Wallets, NEFT Transfer, etc.
• A cash refund is not available in any case.
• Washed, Torn, Worn, Used, or tempered sarees are not eligible for a refund. Additional shipping charges may be applied to ship non-eligible items back to the buyer.
• We can not process a refund before receiving & inspecting the returned item. You will be provided a tracking link to check the status of returned shipment's location.

Product Care

• Dry Clean Only
• Refolding your silk sarees every few months, prevents it from tearing and shredding in the crease line.